نشریه مدیریت فراگیر
سال یکم شماره 1 (پاییز 1394)

Aim and Nowadays, application of nuclear technology in different industries has largely expanded worldwide. Proportionately, the risk of nuclear incidents and the resulting injuries have, therefore, increased in recent years. Preparedness is an important part of the crisis management cycle; therefore efficient preplanning seems crucial to any crisis management plan. Equipped with facilities and experienced personnel, hospitals naturally engage with the response to disasters. The main purpose of our study was to present a practical management pattern for hospitals and medical centers in case they encounter a nuclear emergency.
In this descriptive qualitative study, data were collected through experimental observations, sources like Safety manuals released by the International Atomic Energy Agency and interviews with experts to gather their ideas along with Delphi method for polling, and brainstorming. In addition, the 45 experts were interviewed on three targeted using brainstorming and Delphi method.
Findings: We finally proposed a management plan along with a set of practicality standards for hospitals and medical centers to optimally respond to nuclear medical emergencies when a radiation incident happens nearby.
With respect to the great importance of preparedness against nuclear incidents adoption and regular practice of nuclear crisis management codes for hospitals and medical centers seems quite necessary.

Aim and The aim of this research was study of three factors effect: individual, professional and organizational on job satisfaction of primary school teachers in Isfahan.
This study was a descriptive survey and were selected 120 samples using cluster sampling. The data were analyzed using t-test and analysis of variance in inferential statistics and also by using SPSS version 18.
Findings: The results indicate that there is no significant difference between the years of service, different age groups and primary teacher's job satisfaction. The coefficient of job satisfaction among teachers with years of service 10 to 20 years is higher than the other groups, that this satisfaction has a little difference in organizational factor relative to both individual and professional factors. Also there was a significant difference between gender and job satisfaction among primary teachers, that the greatest difference was seen in women than men, individual factor. of course, there was no significant difference between the level of education and job satisfaction, but the coefficient of teacher's job satisfaction with lower level education, especially in the individual agent, showed better satisfaction than teachers with more education.
Delegation of authority, performance evaluation, organizational policies, organizational structure, and promotions for teachers with years of service from 10 to 20 years, lead to more individual, organizational and professional satisfaction.

Aim and Human performance in organizations reflects on the knowledge, skills, behaviors, and values. Since the abilities and skills will help the organization to better performance and productivity, any expenditure on education and development is a long term investment that as long as the organization can benefit from it. The aim of this study was assessment of influence of structured workshops by resource management at different levels of acquaintance, skills, updates, and upgrades in field of teaching before teaching for invited professors and tuition.
So in a case study in the first semester of the academic year of 2011-2013 ,30 teachers with no teaching experience in tuition PNU after internal interview was selected as a sample. Then their awareness of indicators of effective teaching and training allowance of two categories before and after the workshop assessed and evaluated by a questionnaire.
Findings: The results of descriptive and inferential statistical analysis indicated that the 52/4% of the professors of the age group 25-30, and 38/1% are in the age group 31-36. Also 76/2% percent of teachers have graduated from the National University and the rest of the teacher have graduated from Azad or Payame noor University. Also there was significant difference between the knowledge of laws and regulations and effective teaching index before and after the workshop on four indicators: evaluation of students, teaching methods, planning, behavioral patterns and rules and regulations PNU.
So it showed the impact of targeted workshops and the role of education experts in the process of recreating human resource management in higher education systems.

Aim and In the age of global competition and the integration of international markets, Customer retention has become a major challenge for manufacturing organizations and services, including banks . So customer perspective is vital refer to quality of services in organizations and its factors affecting. The aim of this research is explore of organizational justice’s impact on improving customer's perception about service quality Bank Melli Iran. Also the impact of organizational justice was investigated on citizenship behavior and organizational commitment and the impact of both on customer's perception.
The research design was a descriptive survey. The statistical society was including all managers and employees of Melli Bank branches in Yazd province . The data gathering tool was questionnaire. Structural equation modeling and path analysis technique was used to test the hypotheses.
Findings: Factor analysis of organizational justice on the customer's perception of quality of service was (0.36), on the organizational commitment was (0.92) and on the equal citizenship behavior was (0.85).
To improve service quality and better customer perception of service quality, should be focused on three variables: justice, organizational commitment and organizational citizenship behavior in organizations.

Aim and Due to increasing growth of Information Technology in the today’s organizations and growth of technologies related to data, information and knowledge; nowadays many organizations have found the importance of knowledge and ways of acquiring, producing, storing and transferring of knowledge to create competitive advantage. Nowadays competitive visions of organizations reflect the impact of knowledge management in strategic areas of commercial entities. If an organization cannot easily detect the correct form of knowledge in the appropriate position, it will be difficult in competitive arena. The aim of this study was to examine the differences between data, information and explicit knowledge and their relationship.

Aim and Lean Management represents the attitude of continuous improvement and longterm. management and attention to values and organizational components over time. “Lean” a journey-a person never reach its destination. Lean management philosophy and vision of the new leadership organization to eliminate waste and continuous improvement and value creation for stakeholders is key. Target,Review and fully understand the purpose and philosophy of Lean and how to implement lean manufacturing correctly in education and higher education. In a firm foundation for the institutionalization of lean thinking, lean concepts to its staff and to the belief that change the We must change our behavior and behavioral change, we must change our thinking. Therefore, a proper understanding and implementation of its proper purpose and philosophy of lean primarily in education is in second grade.
To become lean principles and methods as part of the culture of the institution, faculty and staff members to analyze and improve processes to increase the efficiency of higher education committed to its efficiency and effectiveness. Keywords:

Aim and Despite the different views and many different ideas about the factors that should be considered in various universities; three axes to evaluate the quality of universities is challenged due to spread of the Higher Education Quality Assessment, and also lack of integrated management system of quality assessment in higher education. So this article argues about the necessity of entering educational institutions to the field of quality, also presents the fundamentals of an integrated management system in accordance with the structure of the PNU higher education system as a model; according to importance of the new paradigm on the International Organization for Standardization engineering system and its application in quality assessment of higher education.

Aim and This study was conducted according to the noble objectives of the Islamic Republic of Iran in Comprehensive defense and senior management as well as, opportunities and threats in the external environment and Strengths and weaknesses in the world of Islam against arrogance. The aim of this study was to present a model for the training of managers with the orders of the commander in chief. Data collected during this descriptive study was conducted as a library. Finally, we analyzed the content Jihad management for the institutionalization of pattern and then presented suggestions.