فصلنامه چشم انداز مدیریت بازرگانی
سال هشتم شماره 4 (زمستان 1388)

This research was conducted to study the simple and multiple relations of organizational justice and job Performance. The variable of organizational justice deals with the ways and methods of conduct with the personnel of organizations to feel that they are treated fairly. This variable is comprised of two components: distributional justice and procedural justice. The research sample including 132 workers was randomly selected. Instruments were Organizational Justice Questionnaire, Task Performance Checklist and Contextual Performance Checklist. Descriptive statistical methods, i.e., correlation coefficient, and stepwise regression analysis were used for analyzing the data. Findings indicated that the relation of task and contextual performance with distributive justice was not significant but the relation between Task Performance and procedural justice(r=0/170), (p<0/01); contextual performance and procedural justice(r=0/112), (p<0/01); and job performance and organizational justice (r=0/350) (p<0/01) was significant. Also, results showed the relation of justice and performance was significant for women but not for men. According to the findings, some recommendations were offered for managers for increasing job performance by establishing justice, especially procedural justice, in organizations and in interactions with women.

Sustained collaborative interorganizational networks have secured some requirements and identified the proper type of iteractions among member organizations. For instance, it is very important to collaborate with organizations that operate in similar fields, having common goals and/ or culture and having win- win strategy. Observing justice in interorganizational relationships play an important vole in successful collaboration. In this article the concept of I try to verify the concept of justice is described and a proper model for evaluating justice in successful collaborative interorganizational relationships is provided.

The current study examines the interrelation between affectivity and personality dimensions, and explain the, role of these constructs in job satisfaction. Data are gathered from 137 employees and managers in the Iranian oil industry. The results suggest a positively Strong relationship among positive affectivity, a negative relationship among negative affectivity with job satisfaction and Five Big personality. Also, independence of positive and negative effect is confirmed. Dimensions of personality are reflected the noticeable results. Athwart some prior researches, in this study, Openness to experience not only showed the strongest relationship between regression and job satisfaction, but it was the only personality dimension that had causal relation with positive and negative affectivity.

Widespread use of Web technology, Provides an opportunity for businesses to provide the Internet as a tool for electronic customer relationship management (e-CRM). The organizations which bear the cost of such investment, have customers’s satisfaction level elevation in mind. Therefore, this question is raise in most of the companies which have applied for Electronic Customer Relationship Management: "Has this application had any impact on costumers’s level of satisfaction or not?" The result of this study is presented in this article. It is noteworthy that this study’s aim is a practical one. The methodology of this study could be used in other similar future studies.

As increasing productivity is one of the first priorities in most of organizations, the main purpose of all organizations is creating value for their shareholders that are demonstrated in stock return of firms in stock Exchange market. So, it is necessary to understand the effect of human resource productivity in achieving this goal and find the obstacles.The purpose of this research is examining the effect of human resource productivity on stock return in the case of Tehran stock Exchange. So, for this purpose 112 companies, during 1380-1384, were sampled and those relationships were examined. We used regression and correlation analyses and found that there is no significant correlation between these variables, and these results are true in both capital and human intensity industry. We also examined another control variable, industry type, and the findings revealed that in six industries this relationship is negative.

The aim of this study was to examine the effect of organizational citizenship behavior tainting on organizational commitment of employees in Isfahan mayoralty in 1386. The study is an experimental research, and is measuring instruments including two scales, organizational citizenship behavior and organizational commitment.In this study, the experimental group participated in six meeting for education. Data were analyzed with Co-variance analysis. Results indicated that organizational citizenship behavior education was effective on increasing organizational commitment, affective commitment and normative commitment but had no significant effect on continuing commitment.

This paper aims to assess the perceived importance (PI) and actual implementation (AI) of five preliminary knowledge management (KM) success factors, i.e. business strategy, organizational structure, knowledge team, knowledge audit, and knowledge map in the telecommunication Organization. A questionnaire survey was conducted on Ahwaz telecommunication organization. 40 middle and top managers where chosen as sample with simple random sampling method. Data were analyzed using indices and parametric statistics by using factor analysis and mean rating. The results show that the Ahwaz telecommunication organization's managers are moderately aware of the importance of all the KM factors but fall short of actual implementation.

This thesis provides new evidence on the time-series predictability of stock market returns by applying a test of nonlinear mean reversion introduced by Bali et al., 2008, and also a nonlinear unit root test developed by Kapetanios et al., 2003. Using minimum of daily returns, the predictability of stock market index and decile size portfolios returns have been investigated. The results indicate a negative and significant relation between the monthly returns of the index and the minimum of daily returns during the past 10 to 16 months, demonstrating the existence of nonlinear mean reversion property in Tehran Stock Market. Moreover analyzing the decile portfolios nonlinear regression results shows that increasing the size of the portfolio raises the mean reversion speed, which supports several researcher's arguments. Furthermore, the nonlinear unit root test results on the stock market index compared to critical values, supports the existence of mean reversion in stock market and proves the robustness of the results.

To do this, a sample of 100 firms accepted in Tehran Stock Exchange (TSE) during the period of 1380-1385 were examined. We employed the Panel Data regression framework. The results reveal a positive relation between the ratio of short-term debt to total assets and profitability. However, a negative relationship between the ratio of long-term debt to total assets and profitability was found. With regard to the relationship between total debt and return rates, the results show a positive association between the ratio of total debt to total assets and profitability.

Customers are the Crucial factor for every organizational Survival and growth, whereby organizations for their long-term survival as well as growth, have to Satisfy and acquire their Customer's loyality. Research findings claim that firm's profit significantly arise whenever there are longer-lasting, loyal Customers. This research, however, is an effort to, firstly recognize the influential factors on Customers ' loyality in the bank of maskan, according to their customers ideas and attitudes, and then determine the extent of importance of each factors on Customers loyality, on the bases of multi-criteria decision-making method (TOPSIS, AHP) and making a Comparison between those factors. It is apparent that the managers of the Bank, by consideration of those influential factors can provide a better strategy as well as better allocation of resources among the factors, with regard to their degree of importance. Findings of this research is useful for all Similar organizations.