نشریه توسعه سازمانی پلیس
سال یازدهم شماره 4 (پیاپی 51، رمستان 1393)

Many researches have emphasized the positive consequences of organizational citizenship behaviors among personnel. Therefore many managers and experts have focused on identification of factors causing such behaviors in organization. one of the variants seemed to influence the extent of citizenship behaviors among personnel is the extent of justice perception in organization. It is intended to study the effect and the role of personnel perception of organization justice on creation and development of organizational citizenship behaviors. For this reason، first the theoretical basis of these two concepts were reviewed. Then based on theoretical history and related research، this relation was studied. In this research for obtaining predefined targets، the analytical descriptive method was used and data collection is library based using documents، research، articles، books and dissertation in related topics. Based on the obtained results، the personnel perception directly and indirectly through mediator such as trust، organizational commitment and job satisfaction produce positive effects on organizational citizenship behaviors. Yet this effect in all justice dimensions is not identical. Based on the results of certain researches among different dimensions of organizational justice، the intercommunicative justice، informational justice and procedural justice have more relatedness to creation and expansion of organizational citizenship behaviors respectively.

Today the concept of national security، in addition to negative dimension، the positive dimension is added too. The positive dimension namely securing favorite condition inside country is such that provides satisfaction and political legitimacy of the state and promotes social integrity and satisfaction feeling for situation in the country. Therefore in this research، the role and the place of police in national security regarding changes in national security concept is studied. This can be a basic research which has practical application. Research method is explanation and induction which documentary and library studies are used. Based on research results in negative dimension of national security، the police duty is managing efficiently and preventing public security affairs to become national security affairs. In positive dimension too in one hand by providing high quality service and considering citizen concerns in their missions، police tries to acquire people satisfaction and promote feeling safety. On the other hand in society by internalization of situational prevention and empowering individuals in solving problems، police tries to achieve self-responsible based society. Combining duties in positive and negative dimensions of national security، the police management model for national security is introduced and policy making subjects and titles، methods and targets and expected results are introduced as research findings.

Internalization of excellence and quality is one of the vital aspects of any organization promotion. Attention to this significant issue guarantees both periodical improvement in quality and pursuit of excellence targets. In this article in addition to the study of organization excellence and productivity national reward in five recent periods of plan implementation and its comparison with Iran police organization excellence and quality management (MAKNA)، the challenges and weak points of these models are recognized. Then a corresponding comparison between Iran police organization excellence and quality management (MAKNA) and organizational excellence model is carried out and its results was shown comparatively. In this research in order to understand the challenges and to collect data، questionnaire tool was used and freedman SPSS software was used to analyze data and the indexes related to implementation of organization excellence model was prioritized and ranked. Similarly requesting organizations for organization excellence and productivity national reward، weak points and domains required improvement through interview with organization excellence experts were recognized. After the investigation of challenges related to organization excellence model and also for preventing possible occurrences of problems in Iran police organization excellence and quality management (MAKNA)، suggestions in three domains of human resource، organization and commandment for improvement of Iran police organization excellence and quality management (MAKNA) were introduced. Due to idiosyncratic characteristics of each of the models، its comparative analysis can help creation of organization development and quality promotion in both fields.

Police and security forces of every country is the most important column for preserving security and stability of the state. Furthermore due to nature of its activities in preserving social security، police job is confronted with problems، difficulties and potential risks that make its personnel ready for psychological، spiritual and professional harms. Recent approach of positive organizational theory inspired by and using positive Psychology movement، instead of focusing on such negative problems in organizational environment، has paid attention to personnel positive points and strong points and work environment and has proved that attention to capabilities and personnel strong points of such institutions and organizations resulted in personnel performance and morale increase. In fact، in positive approach، negative problems are considered through positive perspectives and instead of organizational and personnel pathology، their prosperity and better performance are confirmed. Psychological capital is one of the organizational behavior new concept that rooted in positive psychology and today recognized as an efficient tool for human resource effective management and competitive advantage creation. In this article، the history and the importance of positivity in work environment and also psychological capital and its consequences by focusing on policing and security institutions and organizations are reviewed and finally some suggestions for development of police personnel psychological capital are given.

It is intended to analyze performance improvement and factors influencing it and also finding the relative importance of each factor in Iran police. Therefore in consultation with the experts of this field، standards and sub standards for performance improvement identified. Then by formulating the questionnaire، the importance of each factor studied. Using traditional methods in determination of significance coefficient was the most important challenges facing multi criteria decision making. Subjective judgments، orientations and decision makers'' superficial contacts were the most important factors that confronted paired comparison accuracy with doubt. Methods based on voting is the newest methods that by rating the standards in addition to removing pervious methods faults، make managers decisions more reliable. The reliability of the obtained results in ranking the effective factors on performance improvement can provide a basis for analysis and interpretation of management problems and macro decision making.

It is intended to introduce a framework for appraising the effects of organization structure on knowledge management in organizations of Tehran municipality communication and information technology. Statistical population of this research is 400 personnel of Tehran municipality communication and information technology. Among these، 200 people selected as research sample. Two questionnaires prepared to collect data and distributed among personnel. The data obtained from questionnaire was analyzed using Pearson''s correlation coefficient and Structural Equation Modeling using SPSS software. The results of Structural Equation indicated that two dimensions of formalization and centralization in organization structure with knowledge management dimension have meaningful and reverse relationship. Also organization complexity with knowledge management dimension has meaningful and direct relationship. Meaningful relationship indicated that each of organization structure dimensions directly influences the three dimensions of knowledge creation، knowledge transfer and knowledge preservation in organization. Therefore less formalization and decentralized structure in Tehran municipality communication and information technology organization enable organization personnel to have appropriate interaction and relation to implement knowledge management. Complexity increase in organization and also professional skills increase have led personnel to create، transfer and preserve knowledge voluntarily and spontaneously.