نشریه توسعه سازمانی پلیس
سال هفتم شماره 2 (پیاپی 29، خرداد و تیر 1389)

Managers constantly are looking for tools so that they can improve their analyses of what happens in organization thus they will be able to use the best possible means. Furthermore as the data in the organization increases the complexity of data for taking the right decision increases too. The tool that can help management to overcome this problem is the decision support system. It means that a system for helping the right decision in the framework of that organ or organization will be designed to analyze the business data and to present its results. Therefore in this article five main groups of these systems are presented and the characteristics and the application of each in police domain is discussed. The main message of this approach is that in the information management domain, the decision support system suitable for organization need can help managers in taking effective decision through exact analysis of data.

The theory of serving leadership is a worthwhile model of leadership and management in current century. Managers having serving qualities can benefit organizational trust, job satisfaction, organizational citizenship behavior’s (OCB’s), performance, empowerment, organizational loyalty and create commitment and happiness at work. This article attempts according to research literature and qualifications presented by different authors to evaluate serving characteristics of managers based on examples of managers and employees in public organizations. The results of the research indicate that the average scores of all serving qualities are low. There are, also, significant differences between managers and employees perception of serving qualities.

This research is intended to design a suitable model to appraise the performance of Iran police research strategic planning. In this research in addition to performance appraisal models the research appraisal models are particularly criticized and among the current models by simultaneously using the framework of models of BSC AND EFQM the analysis of stockholders and the performance appraisal matrices are carried out and a model is presented that can improve the extendable points of other models. In this model five criteria (dimensions) as empowerment and two criteria as results were introduced. Of these criteria four criteria (dimensions) are intra organization empowerment which includes growth and learning, capacity and research potential, research internal processes and research budgets and one criterion of external empowerment as laws and policies. This model has also two dimensions of stockholder satisfaction and superiority and social effectiveness as its results.

In general, police investigations is concerned with the identification andconviction of criminals through gathering documents and evidence and the collection and presentation of evidence and testimony that lead to their arrest. Police investigation process includes five primary activities: problem finding and problem solving, solution choice, solution execution, and control and evaluation.In this article the factors affecting the police investigation effectiveness are investigated. police investigation success is the extent in which each of these five primary activities of police work is achieved effectively. police investigation effectiveness is the success of police investigation unit in understanding problems, finding investigation outlooks, choosing an optimal investigation outlook, implementing the optimal investigation outlook, and solving the problem. Result of this study indicated that Factors affecting the police investigation effectiveness are: Information technology, knowledge management, professional culture, and leadership roles.

The complexity and the difficulty of police work is not only increasing but it is changing. Therefore regarding this situation the police training should always check and change its objectives and contents according to new conditions. The success of community policing in administration area regarding the changes and the noticeable differences between community policing and traditional policing are not materialized easily. The ambiguity here is whether the theoretical training can ensure the exceptions of community policing training. The community policing training should be based on adult training. So training the personnel they should first know completely the communities policing theories and views and then based on community policing these concepts are materialized in real world in the form of training and in practice.

Social changes, High speed and challenging technologies, Development of modern duties in organizations, have necessitated flexibility and preparation to face new situations. Organizational culture is a symbol of macro – cultural processes in the organizational environment. As CHESTER BARNARD claims "Culture in organization is similar to human personality". Without an effective organizational culture the creative activities could not be expected. The first and the fundamental step in understanding the organization, behaviors and the performance of personnel is the recognition of culture.”Because by leverage of culture changes can be facilitated and new directions in organization can be sustained. Thus the organizational culture is the most important factor in organization long – term purposes.These papers focuses on organizational culture and then study the effect of variables such as accepting ambiguity, challenge taking, risk taking, communications systems and freedom on the creativity respectively.The findings indicate that accepting ambiguity, challenge taking, risk taking, communications systems and freedom have direct impression on creativity.

Performance management is an integrated activity which intends to reinforce and internalize the performance management as a basic system in organization. performance management is also committed to carry out the activity of target setting, monitoring and target achievement. This article somehow intends to explain the necessity and the importance of performance management and its theoretical foundations. Based on the results of this research, it can be said that the performance management intends through systematic planning and execution of derivers, intervention and performance management strategies to transform the human potential to performance. The improvement of organization basic levels and intensification of competitive advantage in business environment have also been very accelerated and provided human resource needs in professional and personal lives. Furthermore the basic theory of performance management is the theories of motivation and learning.