نشریه توسعه سازمانی پلیس
سال دوازدهم شماره 4 (پیاپی 55، زمستان 1394)

Quality management in Iran police has noticed that justice establishment, access to favorable performance, social acceptability, effectiveness and supply of added services to clients have created new horizons for Iran police and in addition to respecting citizen rights ,these services can lead to satisfaction increase. Research purpose is to determine the effects of inner organization factors on Iran police quality management improvement based on environmental, procedural, behavioral and innovative dimensions in Gilan province disciplinary command. This is an applied research and metric-descriptive in methodology. Studying scientific theories, four hypotheses are extracted. The questionnaire was designed and distributed among 61 personnel of Gilan province disciplinary command who were involved in Iran police quality management model so called MAKNA. Questionnaire validity approved by experts and its reliability approved by alpha Cronbach (a=.938).Testing research hypotheses showed that inner organization effective factors have meaningful relation with four dimensional aspects of Iran police quality management improvement in Gilan province disciplinary command. It is clear that there is different opinions among personnel regarding effective factors on quality. Study and appraisal of inner organization effective factors on environmental, procedural, behavioral and innovative dimensions indicated that the behavioral dimension with the index of sympathy to work by 19/71 has the most effect and environmental dimension with the index of erecting guide sign on rout by 13/33 has the least effect on Iran police quality management in Gilan province disciplinary command. Therefore for improving quality, more attention should be paid to all indexes.

Today because the information needed for managers are not supplied by traditional budgeting methods, government organizations alongside with private sector have inclined to use activity based budgeting. For this method has created greet changes in organizations budgeting process in recent years. The main propose of this research is to study the effects of enabling dimensions on implementation of activity based budgeting on operation based budgeting. This an applied research and methodologically it is analytic-descriptive and is carried out metrically and by researcher made questionnaire of 32 questions. Statistics populations consisted of 120 general managers, department chiefs and Iran police accountants. Due to limitation of population members, the testees are studied as a whole. For questionnaire credibility, formal validity and for reliability, alpha Cronbach coefficient of .93/2 achieved. Regression is used to analyze data and test hypotheses. All enabling dimensions used in this research can be influential on implementation of budgeting method based on activity in system of operation based budgeting but the time of influence and the extend of influence of each of these dimensions are subject to changes due to time conditions and organization internal environment in relation with other organizations. So based on research results, at present time and environment, the performance appraisal capability dimension has been ineffective on implementing activity based budgeting on operation budgeting system in Iran police but personnel enabling dimension and technical enabling dimension have much influence on establishment of activity based budgeting in Iran police operation budgeting system.

Among government organizations, police has always been pioneer in providing better service to individuals in society. Now regarding sensitivity related to police service, the importance of using new technology such as information technology can become clear. On the other hand updating equipment and keeping pace with world full of accelerating changes can increase performance and organization efficiency and improve it position in the mind of individuals in the society. This topic has created many values for organizations. Disciplinary and service providing organizations such as police are not exceptional. Today speed control cameras are one of the most important deterrent factors for unauthorized speed and have a great role in providing better service to people. In this article in addition to speed control cameras, a conceptual model introduced to show the influence of technology and emphasizing the role of technology in improvement of police service quality described.

Increasing trend to knowledge management has resulted in fifty present increase in researches carried out in this field in past decades. Today parallel to organization understanding of this point that competitiveness is based on knowledge effective management, this knowledge is transforming to become an inseparable activity of organizations business. The purpose of this research is to study the effects of strategic organization communications on behavior of knowledge sharing on Iran police budgeting, planning and design department. It is an applied research and its nature is correlation. Statistics population of this research consisted of all Iran police budgeting, planning and design department personnel and a sample of 220 persons by simple random method for research implementation are selected. Data collection tool is questionnaire. The results of research indicated that between strategic organization communications and behavior of knowledge sharing a meaningful and a positive correlation exist.

The purpose of writing this article is designing a conceptual model of management development by emphasizing on dimensions, factors and its measuring index in Iran police. Therefore from among high and intermediate commanders and managers of Iran police in Iran police headquarter and metropolitans, 116 persons were selected. Research method due to the nature of topic is a mix method. For formulating the framework of research conceptual model, EFQM model, shareholders analysis, performance appraisal matrix and Balanced Scorecard were used. For making the research model and questionnaire, after studying upper hand documents and interview with commanders and managers using research theoretical bases and internal and external researches, criteria, indexes required for measuring each of management development in Iran police extracted. Alpha Cronbach was used to measure the correlation of each factor. In this research due to abundance of factors, criteria, indexes and also modeling from EFQM model, a 1000 scales model based on questions mean average was used. The results indicated that four dimensions of management development in Iran police: 1-infrasturucture development 2-processes (systems) 3-results and 4- consequences have received 350,170,160 and 320 respectively. Furthermore internal dimension and external dimension of infrastructure development have received 186,165 respectively. In sum regarding the results, the formulated model has the required validity and reliability for studying the management development in Iran police.

Technology growth and extension of information domain have resulted in more sophisticated human relationships. Therefore police organizations also require to change and transform to achieve their targets. If administrative managers in today disciplinary context want to be successful they should align their work with strategic management. The purpose for writing this article is to study approaches and strategic management in Iran police using two approaches of community policing and knowledge based policing. This is a library research and its methodology is descriptive analytic. In this research, the information extracted from library studies such as library archives and authenticated internet sites. The results of this research indicated that approaches and strategic management which have been created in past two decades and seriously followed are two topics of community policing and knowledge based policing. The results of this research indicated that professionalism of police, organization structure, organization culture, problem oriented of police, people expectation of police, government expectation of police, social participation, police leadership style and human resources with high affirmative factor have the most effect on community policing and knowledge based policing. Therefore disciplinary forces for realization of community policing in Iran in general in decision building and decision making in their district should pay attention to planning, strategies, policies and effective factors on community policing management and its implementation should be the priority of all police unites.