نشریه نامه آموزش عالی
پیاپی 35 (پاییز 1395)

Abstract: This study aimed to examine the quality of educational services of postgraduate studies based on Servqual model from the viewpoints of the students at Razi University of Kerrmanshah, in the academic year 2016-2017. This applied research type follows a descriptive survey method. The research population consisted of all 3261 students of postgraduate studies and 297 of the students were selected in a stratified random sampling method based on Krejci and Morgan table. The data collection instrument was Servqual questionnaire. Content validity of the questionnaire was approved by professors and experts of educational administration, and its reliability was estimated as 0.94 according to Cronbach alpha coefficient formula. Data analysis was conducted by Wilcoxon test. The results showed that the quality of the educational services is not at the desirable level and the gap of perception and expectation in all aspects of the quality of the educational services at level of (p

Nowadays, Professional ethics is one of the factors in the success of any organization and is known as a competitive advantage. The purpose of the present research is to investigate the status of heads of departments (HODs) in term of professional ethics. The population of the research was HODs (N=50), faculty members (N=554), and graduate students (N=2586). All HODs were involved in the research (n=50). But faculty members and graduate students were selected using stratified sampling method (n=234, n=335). The study was generally descriptive and specially survey. Cadozier questionnaire was used to collect data (α=0.83). Descriptive and inferential statistics were used to analyze the collected data. Data analysis was performed in SPSS V.22 using on sample t-test and one- way Analysis of Variance (ANOVA). Results indicated that the status of professional ethics is desirable and above it. But differences were observed among HODs (Heads of Departments), faculty members, and student's point of view.

Nowadays, Iranian higher education is facing national and global issues and challenges. Not considering the quality of university components, it causes resources wasting. The quality of teaching in higher education is one of the criteria that can be paid attention in assessing the quality of processes. The quality of education and teaching can leave valuable effects and enhance the values and merits of human resource. This research is conducted by comparative study and the quality of teaching is examined in Iran and 6 countries (France, the US, the UK, Australia, India and Japan). Sampling method of these countries is based on strategically sampling and conducted by purposive sampling method. The results indicate that in most of the compared countries, the assessment of the quality of teaching is done by various internal and external sources and groups and includes more components. While in Iran, assessing the quality of teaching is mostly done by students. Finally, to improve the quality of teaching in Iranian higher education, some recommendations are presented.

The recent study has been conducted for recognizing, analyzing, and giving priority to the practical indexes of studying of electronic education in universities of Iran, which has been conducted in the virtual University of Sciences and Knowledge of Holy Qur’an. The method of study is a descriptive-analytic survey and the statistical population consist of 1200 students of the University of Sciences and Knowledge of Holy Qur’an, in the city of Ray, which were studying in that university virtually. To take the sample, the implemented method is stratified- random one, and 291 persons have been selected as sample. The information gathering tool was questionnaire which designed by experts in this field. In order to provide validity, judgment method was used through which instrument itself will be judged or refereed. We also applied Cronbach’s alpha coefficient to estimate the internal consistency of the measurement tool and eventually determine the reliability of the questionnaire. The SPSS v.22 software was applied to measure the internal consistency of the tool, and the results equaled 0.86. For identification of practical indexes of studying of electronic education, the applied method is Exploratory Factor Analysis. The outcome revealed that the students of this university give 5 dimensions to the practical indexes of studying of electronic education (The institution, the student, the environment, education management system, and the content). It is suggested that to improve the electronic education in higher education institutions the following elements needed to be taken in consideration; proportionality between institutional strategy with the education environment, expansion of infrastructure quality wise (band width) and quality wise (security of the network), development and tooling of the digital libraries as well as the virtual laboratories.

Abstract: Choosing a thesis supervisor is one of the most important choices of the graduate students. Students often select their supervisors regarding some criteria. This study examines students’ criteria for selecting their supervisors. The statistical sample consisted of 63 Ph.D. students and graduates (MSc.) at Zanjan University, Faculty of Agriculture, in the academic year 1393-1394. The survey instrument was a questionnaire, the validity of the questionnaire was approved by a panel of academic experts. Pre-test and calculating Cronbach's alpha coefficients were used to measure the reliability (0, 93). The results showed that students’ criteria in selecting supervisor were summarized into six factors; professor’s literacy levels and the degree of collaboration, commitment and teacher support, research experience, personality traits and how to treat students, the ability to identify experts, and academic rank or executive posts. 61% of the total variance of students’ criteria in selecting supervisor was explained by these six factors.

Abstract: The present research aimed to investigate the relationship between social capital and job performance of Bu-Ali Sina University employees. The research method was descriptive-correlational and the statistical population included all 748 employees and sample size of 254 subjects was determined based on the Kerjce and Morgan's table. The sampling method done using proportional stratified random sampling. In order to collect data, two questionnaires were used by the following items: social capital of Hanapit and Gushal (2000) and job performance of Paterson (2008). For appointment reliability was used by Cronbach’s Alpha coefficient, and was estimated as 0.89 and 0.90, respectively, and its validity was confirmed by experts in management. Results represent that the level of social capital and job performance was above average surface. In addition, there is a significant positive relationship between social capital and job performance. The findings of regression analysis indicated that among social capital dimensions, relational capital is more predictor factor for job performance.

The purpose of this study is the evaluation of relations’ direction and stability between organizational entrepreneurship, organizational commitment and organizational agility in the staff of Semnan University. The method of this study is correlational descriptive. The statistical population of this study contains 486 persons from Public University employees of Semnan, sampling is performed simple randomly and 214 persons selected as the study sample. Gathering tool is standardized questionnaire data of organizational entrepreneurship, organizational agility and organizational commitment. Content justifiability of questionnaire approved by number of experts and structural justifiability confirmed by using confirmatory factor analysis. Reliability of the questionnaire was obtained 0.92 for organizational entrepreneurship, 0.87 for organizational commitment and 0.91 for organizational agility, respectively. Single-sample T-tests and confirmatory factor analysis are used in order to analyze the questionnaire data in inferential statistics section. The results showed that organizational entrepreneurship, due to organizational commitment, has an important role both directly and indirectly in organizational agility development. Also, organizational commitment has a positive, direct and meaningful impact on organizational agility.