International Journal of Information Science and Management
Volume:8 Issue: 1, Apr 2010

The last few years have seen an explosion in the deployment and use of the Internet, networking and telecommunication technologies. This was followed by significant increases in the speed and capacity of computing, for example Petaflop supercomputers are becoming common. We will examine some of the developments; explain their importance and potential impact. Many forecasts and predictions have been made about the impact of the increases of computing capacity and the growth of the Internet and the world wide web. In this talk we will introduce some of the favorite predictions and will analyze the possibilities for their realization in the long run. The analysis shows that there exist hard limits on the growth of the Internet and the increase in computing capacity. They prove that it is unlikely that some of the predictions will hold in the long run. The restrictions are based on basic physical and economic limitations, which generate tight bounds on the realization of such predictions. The bounds will occur much faster than expected by the simple forecasters.

A successful E-CRM strategy and implementation should be able to demonstrate a shift in the number of interactions from higher cost channels to lower cost electronic channels. Combining this with the ability to demonstrate either sustained or improved relationship strength levels will provide a good overall indicator of the value of a company’s E-CRM activities. Highly effective E-CRM comes when companies accurately allocate resources to those areas where they can have the highest impact. The technology acceptance model (TAM) is particularly useful for explaining and analyzing Information System-usage behavior and subsequently, the behavior is influenced by attitude and behavioral intention. Therefore, this study integrates TAM with an extension of innovation diffusion theory (IDT), IS innovation model, in a complimentary manner and, furthermore, empirically concludes some guidelines for practitioners to effectively assist in the diffusion of E-CRM in Clothing Industry. Based on 85 questionnaires collect from 15 clothing companies in Iran, the research finds that studies strongly support this hybrid technology acceptance approach Using the E-CRM Information System.

In the United States schools in the K12 School System, that provide education for primary, junior and senior high school students, are moving toward information systems to solve and automate some manual processes performed in these schools. With this movement, and the pressure on schools to use technology to improve student achievement, many schools are turning to learning management systems as a way to enhance student learning. Recent surveys show that K-12 online learning is a rapidly growing phenomenon. Also, many states in the United States, including Michigan, require an online experience for all graduates. Due to the rapid growth of cloud computing and Platform-as-a-Service (PaaS) there has been a shift towards web applications in some E-Business systems. Another shift is in the way software is being delivered to the end-user, namely using the Software-as-a-Service (SaaS) model. System integration is part of the huge challenge facing K12 schools in small and large school districts. Not having an integrated system is causing schools many tribulations, such as inconsistent data, duplicate manual data entry, and extra time needed to manage user accounts, and non-productive time spent on technical support. In addition, the task of maintaining the individual systems is time consuming. Despite the potential advantages, these systems can bring challenges to schools’ existing architecture. This research paper focuses on a comprehensive and innovative solution based on a conceptual framework and utilizing Web 2.0 technologies. The aim with the research project was to design a conceptual architecture for next generation of education system (E-Education 2.0), based on open source and Web 2.0 technologies, and utilizing cloud computing. This proposed solution has involved an analysis of all the business and information technology systems in the K12 environment. The solution also addresses the concerns of stakeholders by utilizing an integrated enterprise architecture, and when implemented would result in a cost effective, adaptable and scalable E-learning System. Teachers will be able to integrate information technology based features into the curriculum. Furthermore, the proposed solution provides a clear roadmap of how to transition existing individual systems into one integrated system, based on SaaS and PaaS technologies. The introduction of E-learning management systems into the mainstream K12 schools is expected to solve some of the problems in this education sector, but poses challenges such as systems integration of existing architectures. While SaaS has been widely used and adopted in several countries, there are still barriers to entry in developing countries.

Cybercrime is the world’s biggest growth industry and is now costing an estimated €180 billion loss to organisations and individuals, every year. The creation of ‘virtual identities’ gives a greater anonymity to the activities of organised criminals. Today our commonwealth is protected by firewalls rather than firepower. This is an issue of global importance as new technology has provided a world of opportunity for criminals. As a consequence law enforcement agencies all over the world are struggling to cope. Therefore, today’s top priority is to use computer technology to fight computer crime.

Though Indonesia had implemented the third generation mobile networks (3G) in late 2006, the number of subscribers to 3G mobile network is still low. The percentage of 3G subscribers to total mobile subscriber in Indonesia is only 8.2%, whereas in other countries, it is relatively high; for instance, Japan 80%, Taiwan 28.5%, and South Korean 14%. Indonesia presents huge opportunity for 3G network penetration, comparing current 3G subscribers (7.5 million) to the population of Indonesia (around 238 million). But this potential huge market is yet to be approached and exploited. To capitalize on this market, however, it is important to understand the potential use of the 3G mobile networks in Indonesia which is a developing country and address the questions such as: Whether or not 3G network applications or use in Indonesia is same or similar to those in other countries such as Europe, Japan, or Taiwan? What can be done by the 3G network/service providers in Indonesia to increase the use of 3G mobile networks? In this paper, in an attempt to answer these questions, we review and critically analyse varying perceptions about the 3G mobile network, 3G mobile network adoption and adoption models, and the success story of 3G operators in other countries from published literature and publically available information. Using the insights from an extensive review of literature and discussion with people in 3G business, we propose a new conceptual model of 3G adoption that integrates the influences of several adoption factors and takes into consideration Indonesian situation. From our study, we find that in order to increase the usage of 3G mobile network, the operators should market services based on 3G mobile network technology rather than just 3G mobile network technology since customers are interested about services that are offered to them not just the technological features – in fact, most of them do not care of technology used, but they do care about benefits or value they can gain from technology. Mobile multimedia services (MMS) are key services that are being rolled out as part of 3G network. These services can become a demand driver and help to increase 3G mobile network traffic and usage. Another finding from this study is that customers’ key adoption factors for MMS are performance expectancy, effort expectancy, social influence, facilitating conditions, and, especially for Indonesia, the cost of the services. The degree of influence of those adoption factors differ from one group of customers to other groups - the adoption factors depend on sex, age, hobby, and especially in Indonesia is affordability of customers. Those variable become control variable to the adoption factors.

Extensible Business Reporting Language (XBRL) is an XML-based open standard, developed specifically for financial reporting. In wider terms, XBRL is a technology by which directed searches and simultaneous presentation of related financial statement facilitate, and also footnote information could potentially help financial statements’ users. The use of search-facilitating technology depletes differences in nonprofessional investors’ financial performance judgments and investment decisions created by recognition versus disclosure; accordingly, it could not be wrong to conclude that search-facilitating technology broadly improves the transparency of firm’s financial information. Financial statements in XBRL format bring users of financial reports the opportunity that provides them with directly search for relevant information regardless of the information’s location and to conveniently compare related information among different companies. All in all, XBRL can reduce unreliability of financial information for firms and help them to minimize the minus effect of nondeterministic decisions based upon financial statements’ information.

The Internet is already the primary source of tourist destination information for travelers. According to World Tourism Organization, about 95% of Web users use the Internet to gather travel related information and about 93% indicate that they visited tourism Web sites when planning for vacations. The number of people turning to the Internet for vacation and travel planning has increased more than 300% over the past five years. E-tourism is a perfect application area for semantic Web technologies, since information dissemination and exchange are the key backbones of the travel industry. The Semantic Web aims at making the wealth of information available on the Web accessible to more precise search and automated information extraction and processing, based on a machine-readable representation of meaning in the form of ontologies. One common assumption is that the Semantic Web can be made a reality by gradually augmenting existing Web data by ontological annotations. In this paper, we describe electronic word-of-mouth (e-WOM), which has been referred to by various terms such as online communities, feedback systems, peer reputation systems, or consumer generated media. Such systems provide a global platform for customers to share their experiences, and also rate service providers. The primary focus was on the product review systems (PRS). These review systems are less personal but more ubiquitous platforms for e-WOM wherein consumers post reviews about the products/services they have consumed. These reviews are widely accessible to other consumers but are disseminated only when other consumer consult these reviews during the purchasing process. The results illustrate, consumers in the low involvement mode, had carefully analyzed the content of the message to arrive at the decision whether or not to trust the review. In the high involvement mode, they also gave importance to peripheral cues such as the demographic information of the reviewer. This paper shows that the role of social factors, apart from the main review content, can have significant influence on consumers’ attitude towards the reviews on the web.

Many organizations use Information Technology (IT) to improve their performance in the business and operations. But, most of the IT projects suffer from a high risk of failure when implemented. Recently, many studies have been attended on the concept of critical success factors (CSFs) in order to affect the rate of success, but a little effort has been focused on developing strong models to facilitate the CSFs extraction and evaluation processes. We found that there are remarkable cultural, managerial, industrial differences and also, a considerable business atmosphere gap between the developing countries like Iran and the developed countries. Therefore, the related CSFs in the developed countries may not be directly applicable by Iranian project managers and they need to be adapted. Furthermore, it has been repeatedly reported that there are some limitations related to CSFs identification methods such as Rockart’s methodology. In this paper, we have offered a new developed model to extract and evaluate the CSFs of IT projects. This model has brought the theoretical backgrounds, the experts’ views and the AHP technique’s benefits together and it may be applied as a means to improve the IT project management ability. Thereafter, we have used our model to identify and evaluate CSFs of an important IT project, known as: “using RFID technology in Iran Fuel Distribution System”. The most important CSFs were identified and prioritized as: Support from senior management; Hardware substructure; Technology sanction; Pilot project; Beneficiary''s participation and Data management.