International Journal of Information Science and Management
Volume:13 Issue: 2, Apr 2015

Enterprise Resource Planning (ERP) plays an important role in today’s enterprise management and is beginning to be the backbone of organizations and started working on the next-phase in the enterprise system life-cycle, referred to as ERPII. Implementation of ERPII projects takes a considerable time and resources from the organization. Therefore, it is essential that critical success factors (CSFs) of ERPII implementation are identified and Prioritized. According to what was said, the main purpose of this paper is: Identification and Prioritization of CSFs in the ERPII implementation in Iran. According to this objective, The authors initially use a related topic of CSFs in ERPII systems implementation, which aims at identifying and investigating factors that result in more successful ERPII systems implementation that generate higher levels of value for organizations. Then this factors will be prioritized by Analytic Hierarchy Process (AHP).

Although many scholars had proposed lots research results about online shopping, they are quite vague and hard for enterprisers to practice it. Hence, this research observes the online store policies, services, functions, and activities among 17 online shopping platforms in Taiwan, China, and Hong Kong. And, this research (1) finds online stores assessment items by literature review; (2) establishes “online shopping platform for selecting decision table”; (3) applys Fuzzy Delphi and Multiple Attribute Decision Making to decide the priority of selecting decision categories. This research result can translate vague concept into physical principle, and even assist enterprisers to select online shopping platform.

Online stores are dramatically increasing and becoming popular, in a way that enterprisers invest tremendous resource and effort to meet customer requirements. However, the failure rate resulting from improper operation has been increasing year by year. By investigating the main cause, the operators cannot grasp the online store websites’ industry type and attribute category. Therefore, they fail to effectively use resource, show website image of the stores and information quality, to further meet customers’ demand and obtain the expected operational efficiency. Therefore, this research (1) grasps the website attribute of online stores by reviewing the literature; (2) sets up “online store website attributes structure” through qualitative method, serving as a basis for enterprisers to improve the operation/service mechanism; (3) sets up “industry breadth and depth graph”, so as to find the website content equilibrium degree of various industries’ online store and further obtain improvement strategy. It is believed that this research result, as said by the professors and scholars being interviewed, not only assists enterprisers to clearly grasp advantage/disadvantage and strategy of online store website attribute, but also promotes the effectiveness in resource utilization and the probability of success. Meanwhile, this research result can also effectively link practical application and academic value and provide researchers with new direction and scope.

This research studies the application of hybrid algorithms for predicting the prices of crude oil. Brent crude oil price data and hybrid intelligent algorithm (time delay neural network, probabilistic neural network, and fuzzy logic) were used to build intelligent decision support systems for predicting crude oil prices. The proposed model was able to predict future crude oil prices from August 2013 to July 2014. Future prices can guide decision makers in economic planning and taking effective measures to tackle the negative impact of crude oil price volatility. Energy demand and supply projection can effectively be tackled with accurate forecasts of crude oil prices, which in turn can create stability in the oil market. The future crude oil prices predict by the intelligent decision support systems can be used by both government and international organizations related to crude oil such as organization of petroleum exporting countries (OPEC) for policy formulation in the next one year.

Customer participation in new economic subjects is a valuable phenomenon that refers to social notice to commerce. In this area consumers want a good protection from the vendors, especially in e-purchasing. Companies usually have some strategies to improve customer trust feeling in electronic purchasing. In Iran, consumers are always challenging with these companies to fulfill themselves consumer needs on receiving favorable services and products, right they perform by the websites. One of these challenges is the manufacture's attitude to rights of consumers. The purpose of this research is evaluating of the companies strategies and performance in customer's rights. The method of research is descriptive-exploratory and its studied society is including 65 companies in home industries firms. The target sample was 384-persons which have been selected on the base of probabilistic sampling. The results of research indicate that the most-prior valuator measures of consumer's rights are as: manufacturing regulations at pre-purchasing stage, confidence at while-purchasing stage and packaging at post-purchasing stage. Also, the research's model showed that these measures have consistency required with the fourfold principles of relational marketing.

This study aims to explore potential mutually beneficial Malaysia-Middle East partnership through seeking for factors affecting firm’s performance. A survey was conducted to analyze Malaysian firms that have ventured into nations surrounding the Persian Gulf. Both large-sized firms and SMEs are pursuing business opportunities in the region. The data was collected using highly structured survey questionnaire and was addressed to the top management in the company. A total of one hundred and twenty useful returns were received. The perceived performance was rather modest and analyses revealed there are no significant differences in export performance arising from differences in firm’s characteristics. However, the results showed there is significant difference of industry in non-economic measure of export performance and another exception relates to entry mode that can explain the variation in export performance. The results showed the relationship between firm’s characteristics and export performance. The results emanate from its expected theoretical implications to knowledge and practical implications to business and public organization. It lends support to the firm’s performance and enhances their export marketing knowledge with useful implications for international marketing. The results support the proposition from developing countries which depend on firm’s characteristics particularly industry and entry mode influence export performance.