فصلنامه مطالعات منابع انسانی
پیاپی 4 (تابستان 1391)

Ordinary job methods are rapidly being conflated due to technology variations. Internet and other technologies have provided such a facility that group works be organized disregarding the geographical borders. Developed due to the modern communication and information technologies, such a medium of distributed work has been known as "teleworking". This study aims at identifying and investigating the success factors of teleworking at the Organization for Labor and Social Affairs. The research is based on nine hypotheses examining three components of support, telecommunications and trust at three management, organizational and individual levels. Using survey-descriptive research method and inferential statistics, a sample consisting of 92 employees was analyzed. Using structural studies procedures, the results suggest that the variables of organizational and management support had no impact; however, other variables were effective. Finally, based on research findings, some suggestions were offered.

Regarding the position of the education among the nation's military forces and its role in employee's psychological empowerment, the current research intends to study the effect of field introductory training on the psychological empowerment of the graduates of the management major at Shahid Sattari University. The study was carried out empirically on 74 of the graduates who had entered the university in 2009. The data was derived through using pre-test and post-test according to the psychological empowerment questionnaire of Spritzer and Mishra. Based on five components of merit, effectiveness, significance, trust and autonomy, the psychological empowerment was measured. The data was analyzed using paired comparison test (t-student) and SPSS 18 software. The results of the study suggested that the field introductory training was effective with acceptable significance on the psychological empowerment of the students and thus the main hypothesis and four subordinate hypotheses related to the components of feeling of merit, effectiveness, job meaningfulness and autonomy other than trust component were confirmed. Finally, on the basis of research findings, some suggestions were offered.

In post-industrial age known as "the age of uncertainty", the common form of labor has collapsed. The emergence of modern technologies and occurrence of broad developments in social and psychological areas, predicts a new order for the future of labor which will entail several advantages for individuals, organizations, society and the environment. "Teleworking" as a new form of doing labor in this age, is a way in which an employee can perform his/her professional duties and tasks more flexibly, using information technology without the need to be physically present at the office and traditional workplaces. Although the tendency to establish teleworking system in the current working contexts seems inevitable for all organizations, the function and influence of various factors including the information technology, employee's knowledge and organizational culture in developing this tendency should be taken into account. Based on the data collected from a sample consisting of 60 employees of the Ministry of Education, Shiraz Branch, the present study intends to explore the impact of the characteristics of organizational culture on teleworking during the first half of Iranian calendar year of 1390. The findings suggest that variables of self-control, creativity and formal control have the highest impact on establishing teleworking system and on the other hand, the variables of reward, risk-taking have the lowest impact. In general, it can be claimed that the organizational culture influences teleworking.

The main aim of this article is to examine the relationship between the features of a learner organization and the effectiveness of employees at the Ministry of Labor and Social Affairs “before it’s merging with the Ministry of Cooperation, Labor and Social Welfare". The population of this study consisted of the staff of the Ministry of Labor and Social Affairs before its Union with the Ministry of Cooperation, Labor and Social Welfare. The participants were 663 at the start of the research; however, using simple random sampling, finally, 243 people were selected. A researcher-developed questionnaire was used as a data collection instrument. Its validity was confirmed by university teachers, experts, authorities, managers and specialists. Using Pearson correlation test, the collected data was analyzed: based on the results, four of the hypotheses were confirmed and the other hypotheses was rejected. The results suggested that there was a significant relationship between personal skills, common aspiration, systemic thought and mental pattern of employees with their effectiveness. The main hypotheses testing also confirmed the relationship between the characteristics of learner organization and the effectiveness of employees in the aforesaid organization. Finally, some suggestions are offered for improving the level of employee's effectiveness in order to spread the concepts of learning organization and promoting its supporting culture.

The present study aims to examine the relationship between the special value of the brand of Etka chain stores and its customer's satisfaction. Therefore, the main question the study concerns is the relationship between the special value of the brand of Etka chain stores and its customer's satisfaction. Accordingly, using random sampling procedure, the number of 385 questionnaires was distributed among the Etka employees and their families in one of its branches in Tehran, and finally, 358 of the questionnaires were analyzed through SPSS software. The results indicated that the correlation degree between the main variables of the study at 0.01 significance level equals with 0.646. The statistics of the descriptive research suggest that prioritizing the dimensions of the customer's satisfaction includes, respectively, the criteria of supporting customers, ethics and relations, the real quality of the product, the environment and the costs. Similarly, prioritizing the dimensions of the special value of the brand includes the criteria of the awareness of the brand, the perceived quality and faithfulness to the brand and association of the brand, respectively. The results, using the regression table, shows that the linear regression of the brand association, awareness of the brand and perceived quality, solely justifies 38% of the entire variations of the customer's satisfaction and the rest belongs to other variables.

IT can be used as a powerful tool for improving the quality and efficiency of education. The growing development of technology-based tools and its high-speed compatibility with human needs have led to the development of new form of creative, active and prevailing learning environment. Like other educational systems, the necessity of incorporating multimedia trainings in military instruction is obvious. Hybrid learning can be employed in various ways for better conception of visual data in specialized textbooks such as flight instruments. The main question to answer in this article is: what are the strategies and challenges of using multimedia tools in pilot training textbooks at the Air University? The population of the study consists of all the pilot instructors at the Air University. Data collection was conducted through distributing in-person questionnaires and using archival data. The research method employed was field-descriptive. The results suggest that it is necessary to revise the current method of teaching pilot cadets to use modern technologies such as multimedia.

Due to the development of various types of sciences, in particular, the information technology, expansion of telecommunication and communication networks and the soaring influence of personal computers among people, the effectiveness of traditional ways of working is diminishing. Despite this fact, the most important factor to institutionalize teleworking is its acceptance by the users. Accordingly, the basic question this study raises is wether the attitude of the employees towards teleworking is effective on their acceptance or not. This study concerns applied objective and it is of correlational-descriptive type in which data was collected and analyzed through 110 questionnaires, investigating the impact of individual's attitude towards teleworking on its accepting by the employees of the Ministry of Industry, Mining and Trade. Based on the research model, the effective factors on accepting teleworking were categorized into three individual, organizational and social levels and then examined within the framework of advantages and disadvantages. The results suggest that there is a positive and significant relationship between the attitude of employees towards teleworking and its acceptance.