Application of Iran National Quality Award Excellence Model (INQA) via Performa-Workshop Information System Approach for Assessing the Quality Management System Performance at Barez Industrial Group (B.I.G)

Several studies have identified the key success factors to improve the performance of organizations and National Quality Awards for Business Excellency so as Deming Prize, the Malcolm Baldrige and EFQM Make it. Models have been developed in other countries, as well as a combination of the above models inspired. Iran National Quality Award (INQA) One of them. INQA presents assessment criteria information system for organization to evaluate organization performance and excellence in quality. The purpose of this study was to implement INQA model through information system Performa-Workshop system Barez Industrial Group. This was an applied and descriptive cross-sectional research. Data collection instrument was an approach information performa-workshop system. Collected data were analyzed through descriptive statistics using SPSS and INQA softwares. Score for each of seven factors and 25 subfactors according to RADAR logic was calculated Performa Information System approach in this model provided a system of information about strength area that needs improvement in Quality Management System in Barez Industrial Group by using RADAR logic for improvement case and change were followed.