The correlation between quality of working life and turnover intention: a study among employees of health centers affiliated to Shahid Beheshti University of Medical Sciences, Tehran

Quality of working life is one of the factors affecting the employees’ turnover intention. This study examined the correlation between quality of working life with turnover intention among employees of health centers affiliated to Shahid Beheshti University of Medical Sciences in Tehran. This cross-sectional study was conducted in Tehran in year 2014. The study population was the staff of three health centers (Shemiranat, East and North) in which all of them (N=185) were studied. Data were collected using 34-items questionnaire and using SPSS 21 software performed data analysis. The mean score of quality of working life and turnover intention was 2.7±0.5 and 2.9±1.0 out of 5, respectively. Correlation analysis showed a significant negative correlation between the quality of working life and all its dimensions with the turnover intention (r = -0.36, P<0.001). Constitutionalism, integrity, promotion and growth opportunities, social relevance and adequate and fair compensation had a strong negative relationship with turnover intention (P<0.001) and safe and healthy workplace had the lowest relationship. An inverse correlation between the quality of working life and the turnover intention was found. The management of organization might reduce the turnover intention of employees by improving the quality of working life trough increasing employees’ satisfaction of organizational policies, working conditions, equal growth and promotion opportunities, and fair compensation system.