E-Governance in Municipalities: Studying the Iranian Municipalitie's Portals

Governing includes administrative and political processes and mechanisms which provide the conditions for citizens and social groups to discuss their interests reduce the differences and ensure their rights. In the age of information and communication technologies، in order to achieve this aim، public institutions are constrained to have digital portals. These portals must comply with some standards which are provided by national/ international organizations. These standards include being user-friendly، respecting privacy، and providing the citizens with the ability of participation in the governance. Here، municipalities’ portals are regarded as gates that can provide the citizens with the most information about cities. In this paper، we studied 30 portals of Iranian municipalities in order to explore the strengths and weaknesses of the portals. For this aim، the United Nations check list was used. The results of mean scores show that the portals are in low maturity level and need more attention. At the end some recommendations are provided in order to improve the quality and quantity of the portals.