Investigating the Effectiveness of Organizational Factors and Management of Deviant Workplace Behavior (A Survey on the Staff of Civil Servant Pension Fund)

Evaluating the impact of organizational factors and management of deviant workplace behavior is an important issue. It helps to explain the situation to senior managers in order to plan and make decision to prevent or mitigate such a behavior. This study evaluates the impact of organizational factors and management (unfair laws، organizational culture، compensation/ remuneration structure، negative and cynical attitude، and ambiguity of job performance) on deviant workplace behavior (work deviation، political deviation، financial deviation، and personal aggression). The surrent study is an applied developmental research in terms of purpose and a descriptive survey in terms of nature. The findings of the study which are the results of data collected from a sample of 170 employees and directors of Civil Servant Pension Fund in Tehran، show that employees distrust، negative and cynical attitudes، ambiguity of job performance، compensation/ remuneration structure، unfair laws، and organizational culture have the greatest impact on deviant workplace behavior respectively. We recommend that senior managers plan for building trust among employees and identifying other factors affecting deviant workplace behavior.