User's Expectations from a Digital Library User Interface: The Case of National Library and Archives of Iran

The users’ priorities from the digital library user interface of National Library and Archives of Iran (NLAI). The survey is conducted using a self-designed questionnaire covering main features of digital library user interface. The population consists of 220 active users of NLAI. According to the results, “having different kind of search methods” and “the possibility to continue working after using the help” with average rank of 3.91 and 3.93 respectively, were regarded the highest priorities. Also, it revealed that there is no significant correlation between user’s education and their expectations from the digital library user interface. However, there is a direct correlation between the usage rate and the expectations from user interface. Users considered all the measures related to digital library design as high important, therefore it is suggested that NLAI digital library follow a more user-friendly approach in desigining the user interface.