Patient safety culture assessment in neonatal intensive care units of tabriz from the perspective of nurses in 2013

The Patient safety is one of the basic principles of health care And investigation of patient safety culture was done in order to Provide safe conditions for patient care. According to the sensitive body structure of the infants and inability to speak they are highly vulnerable. The purpose of this study was to assess the culture of patient safety in neonatal intensive care units of Tabriz. The study was a cross – sectional and we used standard questionnaire of hospital survey on patient safety culture (HSOPSC). Sampling method was census and from july to august all nurses (n:99) who had been working in neonatal intensive care units of tabriz were selected for this survey. The data was analyzed descriptive statistics (frequency, percentage, mean). The overall mean percentage of positive responses to the 12 dimensions of safety culture was 46 percent. The dimension that received the highest score was "expectations and actions of the manager or supervisor on safety promotion" (68.67%) and the dimension with the lowest scores was "A non-punitive response to error" (15.16%). According to the results of this study, various aspects of patient safety culture including: Nonpunitive response to error, Staffing, Hospital management support, Frequency of event reporting, Teamwork across hospital, Feedback & communication about error require immediate attention and action. Since the hospital management support and commitment for patient safety issues have significant rule in creating positive patient safety culture, so management can offer planned strategies for improving patient safety.