The tools of measuring the process of unlearning

One of the most important factors in the acquisition of the new knowledge that leads to cause problems and failures in the implementation of the change project is the dependency on the old and outdated knowledge. This dependency can be in the different layers and levels of the organization. To overcome this problem، organizations must take the appropriate actions to reduce or eliminate their dependence on the old knowledge. This set of actions and activities that results in reducing the negative effects of obsolete knowledge in the organization، is called ‘unlearning’. The purpose of this paper is to develop a tool for measuring unlearning process in the organization that has acceptable reliability and validity. Initially، using field studies and the related literature review، approaches and actions that organizations can apply for unlearning were identified and then based on them، the initial questionnaire was constructed in 36 items. In the next phase، content validity was evaluated by experts in terms of three criteria: clarity، relevance and comprehensiveness، and after applying comments and corrections، the final questionnaire consists of 28 items in 7 approaches was developed. Following this، the questionnaire was tested among a sample of 134 software companies. By using the data collected، its validity was assessed through factor analysis، and convergent and divergent validity was assessed by Pearson''s correlation coefficient. In addition، construct validity through factor analysis and also convergent and divergent validity were assessed by Pearson correlation coefficient and absolute fit indices، adaptive and thrifty measurement model was examined.