Comparison of undesirable events reported by nurses and hospital information systems in Tehran Hasheminejad Hospitals in 2013

The importance of undesirable events in hospitals is an issue that has been considered in the health system from a long time ago, but effective action has not been taken to reduce them. So, if the potential risks systematically identified and controlled by risk management tools, achieving to this importance will be facilitate. This study was aimed to compare undesirable events reported by nurses and hospital information systems in Tehran Hasheminejad hospitals in 2013. This study was a cross-sectional study that conducted in Tehran Hasheminejad hospital in 2013. The population of this study was all of 350 hospital nurses staff. A sample of 100 patients was included in this study. The data were gathered using a valid and reliable questionnaire in 3 parts, nursing care process, patient transfer process and data recording process. Data were analyzed by using SPSS software, descriptive statistics and Z statistical test. The mean scores of reported events by nurses for care services, patients transfer events, and recording events were 16.69, 9.78 and 13.20, respectively. According to hospital information systems reports, the frequencies of reported events in this system for care services, patients transfer events, and recording events were 24, 6 and 43, respectively. There was a significant difference between events reported by nurses and events reported in the hospital information system (P=0.030). Based on the results, most of the errors in the hospital made by nurses who are not recorded in hospital information system. Creating a friendly condition among staff and making a job security for them will provide suitable conditions for them to record any kind of error which occurred in the hospital in hospital information system without fear of reprimand or loss of a job.