The impact of health system reform on clinical, paraclinical and surgical indicators as well as patient's satisfaction in Rasoul-e-Akram hospital in 2013 to 2014

Abstract:
Background
The importance of reforms in the health care system and improve the quality of health care as one of the important results of it has always been noticeable. In this regard, the efficiency and effectiveness of hospital activities, proper functioning of staff and proper use of resources be evaluated by functional indicators. Hospital indicators show the status of hospital's performance and its society. In this article, we aimed to study the impact of health system reform on hospital indicators such as clinical, paraclinical and surgical indicators, Patients satisfaction in Rasoul-e-Akram hospital.
Methods
This cross-sectional study was performed at Rasoul-e-Akram general hospital. The study population consisted of Rasoul-e-Akram general hospital indicators. In this regard, information collected by referring to the existing table's record from 2013 to 2014. To analyze the data, it was applied the paired t test to compare quantitative variables between the two time periods from 2013 to 2014. The repeated measure ANOVA test was also used to assess the trend of the changes in frequency of the items. The analyses were performed by the SPSS software.
Results
The results of comparing surgery item between 2013 and 2014 showed increase in accessibility to surgical procedures. According to the obtained results, heath system reform in this hospital increased the amount of clinical and paraclinical reception. Furthermore patient satisfaction was also increased
Conclusion
Implementation of the health reform plan had been succeeded in improvement of healthcare indicators in our center.
Language:
Persian
Published:
Razi Journal of Medical Sciences, Volume:22 Issue: 11, 2016
Pages:
92 to 99
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