A Survey on The Measurement of Citizen's Satisfaction in The Life Quality

Ghaemshahr is faced with some problems from the view point of the environment quality such as, access, density and traffic, health, beauty, vitality etc. This paper investigates Ghaemshahr citizen's satisfaction regarding the quality of the living environment. In this regard, methods and related indicators of environmental quality were studied and ultimately driven by indicators based on citizen's satisfaction and to achieve the aims, HMR metod was selected. Analyzing data was performed by using statistical methods such as factor analysis,T test, multiple linear regression. The sample was selected 323 people from a population of 172,000 and questionnaires were distributed among them. The results shows that no meaningful relationship there exists between some of the Social and economic variables, such as the level of education, age and income with satisfaction of the environment quality, and, no meaningful relationship exists between the married, gender suspended and job factors with satisfaction of the environment quality. Also examining the amount of correlation between physical and environmental variables with satisfaction of environmental quality showed that between physical variables (period of time in a neighborhood) with satisfaction a meaningful relationship have existed and no meaningful relationship exist between Environmental variables (sound, smell, the pollution and garbage) with satisfaction.