Evaluating the Quality of E-Learning Program in Master of Information Technology Engineering at Shiraz University

The development of communication technologies, by bringing e-learning to academic areas, provided a proper ground for the rapid development of higher education. But at the same time, educational quality of the programs became a concern of the present time. The purpose of conducting the present study is to evaluate the quality of educational programs of Virtual University of Shiraz, on the basis of ten criteria of content, communication and interaction, flexibility and consistency, justification of students, technical support, instructional support, evaluation strategies, feedback, teaching strategies and online leadership. The research method is descriptive survey and the statistical population consisted of 92 graduate students of Virtual University of Shiraz in information technology. The required information was collected using a researcher-made questionnaire on five-point Likert scale. The mentioned questionnaire reliability was calculated using Cronbach's alpha coefficient equal to 0.96. Students evaluated the quality of the criteria of content, flexibility and consistency, technical support, evaluation strategies and online leadership as lower than average and the quality of the criteria of communication and interaction, justification of students, instructional support, feedback and teaching strategies as average. In general, the results of this study showed, the quality of virtual courses of Shiraz University is not evaluated as desirable from the perspective of students.