The Role of Social Capital in Innovative Performance with Emphasis on the Role of Resiliency and Empowerment

The modern banks require flexibility, agility and innovative performance to deal with their surroundings environment. Therefore, the effective factors on the innovative performance should be considered. On the other hand, social capital is an important factor affecting the innovative performance. Therefore, this study in addition to investigate the influence of social capital on innovative performance, also assesses the mediating role of resiliency and empowerment variables in the impact of social capital on performance. The target population includes all the staffs of the Tejarat banks in Tehran. The study had a sample of 196 employees of Tejarat Bank in Tehran. Sampling is conducted according to Krejcie & Morgen's table. The study is a descriptive and correlational research and a researcher-made questionnaire is used for data collection. Data analysis is performed using equation modeling by LISREL software. The findings show that social capital has a significant positive impact on resilience, empowerment and innovative function and resilience and empowerment variables have also a significant positive impact on the innovative performance.