Measuring librarians and user's satisfaction with interface of Simorgh (Library software) at Central Library of Astan Quds Razavi and analyzing its elements and features

Abstract:
Purpose
The aim of this paper is identifying and analyzing elements and features of Simorgh library software, and measuring its users and librarians’ satisfaction.
Methodology
The methodology of this study is of survey type and it is an applied study. Tools for data collection is QUIS questionnaire that was distributed among all librarians and 386 users of Central Library of Astan Quds Razavi whom were selected through simple random sampling without replacement. Both descriptive and deductive statistics methods were utilized for data analysis.
Findings: Findings showed that the level of satisfaction of participants with interaction to Simorgh software is in average, whereas the librarians were significantly more satisfied than the users. The highest level of satisfaction of users and librarians was related to general reaction with interaction to Simorgh software and interface display, while the lowest level of satisfaction was related to software help and interface vocabularies and messages.
Conclusion
Efficiency of user interface of Simorgh software from the view of users and librarians of Central Library of Astan Quds Razavi is in average and in a few cases is higher than medium, and with more attention to the consistency of user interface elements and features of the software to the needs, views and features of different groups of users can be added to their satisfaction.
Language:
Persian
Published:
journal of knowledge studies, Volume:9 Issue: 34, 2016
Pages:
19 to 34
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