The causes and consequences of anger in the organization and management options

The causes and consequences of anger in the organization and management options Social interaction is one of the places where people work, where numerous grounds for confusion in the minds of people. The results of 10 interviews were conducted, three main themes causes anger; 2 Subject consequences of anger; 4 themes are ways of handling anger and fourth moderating factor of 1. Sex 2. Customer experience 3 of 4 - training included. Based on these findings organization and management decisions, behavior and expectations of customers and will experience nature's wrath are at work. The consequences of anger by staff, including personal consequences (such as the impact on family relationships and patients) and organizational outcomes (such as reduced efficiency and productivity of the organization), respectively.
The consequences of anger by staff, including personal consequences (such as the impact on family relationships and patients) and organizational outcomes (such as reduced efficiency and productivity of the organization), respectively.