Study of the effectiveness of ICDL training courses on knowledge, attitude and skills of employees of Water and power organization of Khuzestan provine

This research is addressing the issue of effectiveness of ICDL training courses on knowledge, attitude and skills of employees of Water and Power organization (WPO) in Khuzestan province. The research used transactional model of Halton. Research sampling technique was stratified sampling technique which from 1279 employees of WPO 220 employees were selected. A researcher designed questionnaire which composed of three mail elements of knowledge, attitude and skills of ICDL courses were distributed among 200 employees and interview been done with 20 other employees. Collected data were analysed with spss and qualitative method. The results show that the employee's satisfactions with ICDL effectiveness were lower than expected. This means that organization activities in relation to ICDL courses require more attention and reengineering.