Measuring the Efficiency and Productivity of Commercial Banks in Iran by using a Hybrid Model of Fuzzy TOPSIS, DEA and MPI

Given the very essential role of banks in Iran, their improper operations might generate a critical environment. The present study seeks to examine the efficiency and productivity of Iran commercial banks for a period from 2007 to 2011 by using Fuzzy TOPSIS, DEA and Malmquist index. For implementing this model, the significance of the inputs (total assets, equity, total costs and total debts) and outputs (total revenue, E-banking, granted loans and receiveables and currency trades) are calculated by using Fuzzy TOPSIS method to be used in DEA and Malmquist index. The findings reveal that the total assets (among inputs) and granted loans and receivables (among outputs) have the highest significance. The results of banks’ efficiency document that Mehr-e-Iranian, Sina, Sarmayeh, Pasargad, Karafarin, Maskan, Toseh-e-Saderat and Eghtesad-e-Novin have the best operation. The findings related to productivity also indicate that the average productivity rate of the banks are negative over the years from 2007 to 2011; except for Melli, Mellat, Sanat Madan, Saderat, Sepah, Tejarat, Keshavarzi, Parsian, Karafarin and Post Bank (the average productivity rate of these banks are more than one).