The Investigation of Implementation the Strategy Map of Balanced Scorecard in Two Iranian Organizations

Author(s):
Abstract:
From 1992,There have been discussions about the problems of implementation of financial indexes for performance evaluation, Also the measurement of intangible assets and eliminate the gap between definition and implementation of strategy, have interested the managers to consider the balanced scorecard and strategy map. This article investigates strategy map and its outcomes and challenges in two Iranian organizations. The Case study method and interview tool were selected for this applied research as research methodology. The samples in this research are two Iranian organizations that have applied this tool. The results indicate that implementation of strategy map, has helped organizations to empower team working and align organizational, informational and human capital with the organization strategies. In spite of some cultural and managerial problems, deploying this model has helped organizational development.
Language:
Persian
Published:
Journal of Future Studies Management, Volume:21 Issue: 1, 2010
Pages:
151 to 176
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