Developing a Model for Organizational Citizenship Behavior based on Job Satisfaction and Organizational Justice in Islamic Azad University of Arsanjan

The aim of this study was to developing a model for organizational citizenship behavior based on job satisfaction and organizational justice in Islamic Azad University of Arsanjan. For this purpose a sample of 125 subjects (96 males and 29 females) was selected using Cochran formula among University staff both official staff and faculty stratified random sampling method systematically. They were evaluated using Niehoff and Moorman's organizational justice inventory, Podsakoff's organizational citizenship behavior Inventory and Job Descriptive Index (JDI). The data were evaluated using path analysis. The findings show that, dimensions of distributive justice, interactional justice and procedural justice are able to predict organizational citizenship behavior. Job satisfaction also is able to predict organizational citizenship behavior. As well as a linear combination of dimensions of organizational justice and job satisfaction could predict organizational citizenship behavior. The results also indicated that job satisfaction mediated the relationship between dimensions of organizational justice and organizational citizenship behavior. According to the obtained findings concluded that managers of organization under research and other organizations about the fair treatment of employees should be given more attention in their efforts. This also leads to job satisfaction and increasing organizational performance and therefore the satisfaction of the client will follow.