An Interpretative Structural Model for factors of Supply Chain Resilience

In today's turbulent and uncertain environment, every company is exposed to disruption in their supply chain. A disruption is an event that can disrupt normal flow of products, information and financial supply chain that this could be have a negative effects on performance areas of operational, financial and market, so understanding how companies can manage their supply chain disruptions has become an important issue among academics and professionals. In order to confront against this disruptions, supply chains should be design multidimensional to give an effective and efficient response, able to recover to its original state, or even to improve their circumstances after the occurrence of the disruptions and this is what is called supply chain resiliency. In this study, after studying related literature to supply chain resilience as well as interviews with experts in the field of supply chain, 12 factors where identified which are effective in achieving resiliency in supply chain. Moreover, in another interview with experts, the relationship and the importance of identified factors in the Interpretive Structural Modeling (ISM) were recognized. The results illustrate that elements of redundancy, innovation and information sharing are known as supply chain resiliency infrastructures.