The Systematic Review and Meta analysis of Performance Evaluation Processes of Rural Tourism Supply Chain Management

A key strategic factor for improving the effectiveness of tourism services and achieving better goals, such as increased competition, better service to customer and increased profitability, is the evaluation of the performance of rural tourism supply chain management. The review of previous studies shows, There is weakness in the Available frameworks for explaining the performance model of tourism supply chain. The purpose of this research is to develop a comprehensive framework of manufacturing processes for supply chain management services in the tourism sector with a systematic review. The present research is fundamental. Dimensions and components of tourism supply chain management between 2000 and 2017 were identified and analyzed by using systematic review. Information required has been gathered, firstly, by searching the 6 keywords " in 15 scientific journals. After searching, screening and qualitative evaluation of the studies, 42 papers were selected for final analysis. By analyzing the articles, 11 processes and 136 components were identified and proposed. This study shows that performance evaluation in the tourism supply chain is less than other service supply chains. Most studies in the field of tourism supply chain performance evaluation are single-dimensional, dispersed, and without systematic and process look. The proposed framework would help service-based companies in managing the effectiveness and the efficiency of rural tourism supply chain and to trace areas that need improvement through evaluating, monitoring and controlling rural tourism supply chain processes’ performance.