Lived experiences of Nurses of Incivility

  Indecivility is a widespread problem in today's health care. Indecisiveness and violent behavior are complicated problems in the nursing profession, which causes significant problems for nurses, patients and health organizations. The aim of this study was to explore the lived experiences of incivility among a group of Nurses. This study was conducted based on the qualitative approach, using an interpretive phenomenological method. Using purposeful sampling method, 14 participants were selected and shared their experiences regarding incivility at the workplace through individual, in-depth and semi-structured interviews. The transcribed interviews were analyzed based on the Colaizzi approach. . The lived experiences of nurses regarding incivility in workplace emerged as “Indurance in the way of destruction and humiliation”as the main theme. The extracted themes were “Obvious and latent difficulties of being a nurse” including four subthemes (insulting encounter of the patient and accompanies; non-professional interactions; organizational and professional challenges; social challenges regarding profession). The second theme was extracted as “multi-dimentional breakdown” including three subthemes (psychosocial and personal instability; negative physical responses, forthcoming professional threats and damages). Incivility behaviors among nurses can affect the quality of services provided by them. Therefore, considering factors that lead to incivility in nursing workplace is necessary.