Designing a Model for the Development of Knowledge Map for Science and Technology Development Incubators Based on Process Maps, Case Study: Science and Technology Incubators for Universities

Conducting a comprehensive study on organizational knowledge maps as a main technique for knowledge management, a model of knowledge map of science and technology incubators is developed. Given this purpose, we reviewed all related investigations and models between 1998 and 2018, we identified the knowledge maps models and the factors affecting them through content analysis. Moreover, having studied the characteristics of science and technology incubators and the factors affecting the design and development of incubator’s knowledge maps, we identified the components according to frequency of their repetition in the researches. Considering these factors, an applied model for developing knowledge maps was developed in 7 stages in accordance with suitable conditions for incubators. The model is consistent with the incubator's features, and is developed in seven steps. To implement the proposed steps of developing incubator’s knowledge map, the corresponding work sheets were made ready to show practically and executively the process and methods of developing knowledge maps in such centers. The proposed model for the development of knowledge map is implemented in the servicing department of a particular university as a pilot study.