The relationship between effective listening skills, organizational health, job satisfaction among employees in the Social Security Hospital in Ahvaz

Effective listening skills, organizational health, and job satisfaction are three factors that affect the quality of service provided by hospital staff, which seem to be related to each other. Therefore, a study was conducted to determine the relationship between effective listening skills, organizational health, and job satisfaction among employees of Ahwaz Social Security Hospital.

The statistical population of this descriptive-analytical study consisted of 750 employees of Ahwaz social security hospital. This study included 230 samples who were randomly selected. Glenn and Poodchr('39')s effective listening skills questionnaire, Hoy and Feldmanchr('39')s organizational health inventory (OHI), and Minnesota job satisfaction questionnaire (MSQ) were used to collect data. Data analysis was performed through SPSS version 23. Descriptive statistics such as frequency, percent, mean as well as analytic statistics like Pearson correlation coefficient, one-sample, and independent t-test were used.

There was a relatively strong significant correlation between effective listening skills with job satisfaction, effective listening skills with organizational health, and between organizational health with job satisfaction. Effective listening skills with job satisfaction, (effective listening skills with organizational health,,and organizational health with job satisfaction dimensions were positively correlated and statistically significant. The highest correlation coefficient (0.31<r

According to the findings, managers are suggested to help increase the organizational health of the hospital and job satisfaction of the employees by making the necessary arrangements to train staff and managers in the field of effective listening skills.</r