The Effect of Social Capital by Intergovernmental Organizational Culture on the Possibility of Establishing Knowledge Management in Public Libraries of Khuzestan Province

The benefits of using knowledge management have led many organizations, including public libraries, to make efforts to implement this process; but initial efforts in most libraries face the major challenge that, despite the investment in knowledge management, the expansion of the use of its applications is slowly occurring. The main reason for this problem is the low level of library's readiness for the adoption and use of knowledge management. Therefore, it is necessary to understand the extent of this readiness to find ways to help the successful establishment of knowledge management in the organization. The successful implementation of knowledge management in various organizations, including public libraries, requires factors that can regulate all library activities. Success in implementing KM requires that by assessing the status quo in terms of culture and human factor, information technology, structure and processes, we should be aware of the readiness of the library for the successful use of knowledge management. The research focuses on two cultural and human factors, namely social capital and organizational culture, because of the limited scope of research. Therefore, in designing the proposed research, social capital variables as independent variable; Organizational Culture variable as intermediary variable and knowledge management are dependent on variables. The purpose of this study was to investigate the effect of social capital of librarians of public libraries in Khuzestan Province through the mediation of organizational culture on knowledge management.

The research method is survey. Structural equation modeling (SEM) and partial least squares method were used to test the hypotheses and model fitness. The population of the study is 380 librarians of general libraries in Khuzestan province. According to Morgan table, 181 people participated as a sample in research. T test, independent t, confirmatory factor analysis, and structural equation analysis was used.

All coefficients of factor loads are higher than 0.4, so the model has acceptable reliability measurement. Cronbach's alpha and CR are above 0.7 and all AVE values are higher than 0.5. Therefore, it can be said that the model has a desirable reliability. The statistical significance of the variables of social capital and organizational culture is equal to 68.84 and greater than (2.58), indicating that the relationship between these variables is significant at the level of confidence (99%). Also, the path coefficient between these two variables is equal to (0.867) which shows the effect of the social capital variable on organizational culture and indicates the significance of the first hypothesis of research based on the impact of social capital on organizational culture. Regarding the second hypothesis, the path coefficient between social capital and knowledge management variables is equal to 145.1 and its significance is 2.755, which indicates the significance of the effect of this variable at 95% level, and the third hypothesis of the research is confirmed on this basis. The path coefficient between the organizational culture and knowledge management variables is 0.783, which confirms the significance statistic of 15.86 (greater than 2.58) of the third hypothesis of the research that influences the organizational culture on knowledge management. Also, the results of the t-sobel test show that organizational culture has a mediating role in the relationship between social capital and knowledge management.

The results of this study showed that social capital has a positive and direct effect on the establishment of knowledge management in public libraries of Khuzestan province. As we expected, there was a positive relationship between social capital and the degree of organizational readiness for the establishment of knowledge management, since, as Nahapit and Ghoshal (1998) state, social capital for the development and distribution of knowledge in Organizations are essential. The results showed that organizational culture has a direct positive effect on knowledge management. Culture is an essential element in both the establishment and continuation of the establishment of knowledge management systems. Therefore, organizational culture as the main personality and basic structure of the organization plays an effective role in establishing a knowledge management system, and the organization must first focus on organizational culture in order to effectively manage the knowledge of the employees and promote it throughout the organization. The result of testing the research hypotheses shows that there is a significant positive relationship between the two main concepts of research: organizational culture and social capital, which means as one increases, so does the other. Regarding the effect of the variables that make up social capital in organizational culture, it seems that if the managers of public libraries of Khuzestan Province are to increase the abovementioned factors, While strengthening the organizational culture in the mentioned centers, they can build a suitable platform for creating a common agreement that this factor can help establishing better knowledge management.