A phenomenological study of the process of ICT-competence of Iranian teachers with the purpose of presenting a native model

Research findings about the application of information and communication technologies in classroom has shown that despite the efforts had been done and the large amount of costs spent for empowering teachers' computer skills, but these activities have not been able to create desired changes in the role and activity of teachers in schools. Therefore, the purpose of the present study was to study the phenomenological process of Iranian teachers' ICT competence in order to present a native model.

This was a qualitative phenomenological research, because the lived experiences of teachers in achieving technological competence in the classroom have been used to explore the objectives of the study. The statistical population of this qualitative study were all teachers in Urmia city. 22 teachers (13 females and 9 males) were selected by non-probability purposeful sampling method with considering the desired characteristics and theoretical saturation based-rule. Participants who engaged in 17 different schools including public, board of trustees, smart, nonprofit, and rural schools, were selected. The data collection tool was semi-structured interview. Voice recording and note-taking (with emphasis on voice recording), as Two techniques for gathering data, were used. George's (1970) four-step coding approach were used to analyze the data. The coding process was performed in MAXQDA10 software.

The findings of the qualitative analysis indicated that the process of teachers ICT-competence can be organized into five components, including; 1) motivation/ tendency/ interest in teachers including the following sub-components: “Changing in teacher’s salary”, “Changing teachers’ position”, “Create need”, “Classification of teachers based on the prior knowledge”, “Pay attention to the timing of the courses” , “Changing the look to the teaching profession” and “Choosing the right professor”; 2) planning, including the following sub-components: “Teachers Rating (Needs Assessment)” , “Determining curriculum (educational topics)”, “Choosing the right professor”, “Locate the right place” and “Determine the right time”; 3) beginning of the learning process including the following components: “Hardware training”, “Software training”, “Problem-solving training”, “Information literacy training”, “Facilitate access to educational resources” and “Support”; 4) implementation of the learning process including the following sub-components:  “In-service preparation courses”, “In-service training courses”, “Specialized school courses”, and “Out-of-school courses” and 5) " institutionalization of technology competence " including the following sub-components:  “Problem-solving training’, “Formalize collaboration between teachers” and ‘Formalize follow-up courses for teaching and learning”.

This model is presented by looking at the needs of teachers, the conditions and Organizational structure of education, the facilities of schools, the status of courses, the cooperation between teachers, and so on. In this model, all the influential factors in the process of acquiring information and technology competence by teachers have been included and based on the content of the interviews, each of them has been considered in the relevant step. Although it could be organized these components or steps in hierarchical or step-by-step structure, but in many places it is possible to go back and start from the previous step. It is hoped that this model will be a step towards developing an appropriate model in the field of staff technology competence for the Education Organization and other organizations.