The Impact of Servant Leadership and Authentic Leadership on Employees’ Public Service Motivation: The Moderating Role of Organizational Structure

The success of public organizations partly depends on their ability to successfully motivate public sector employees and managers to provide better services. Therefore, the effect of servant leadership style and authentic leadership, as one of the factors affecting public service motivation, has been investigated. The statistical population is all employees of Hormozgan Agricultural Jihad Organization and its three sub-departments, including Hormozgan Veterinary Department, Hormozgan Fisheries Department, and Hormozgan Watershed Management Department in Bandar Abbas city. Simple random sampling was used in this study which estimated to be 235 people using the Cochran sampling formula. The instruments used to measure the research variables are the standard questionnaires with the reliability of more than 0.8. To test the research hypotheses, Smart PlS 3 Software was used. Findings show that servant leadership and authentic leadership have a positive effect on public service motivation. As well, it was found that organizational structure did not moderate the relationship between servant leadership, authentic leadership and public service motivation. Moreover, authentic leadership and servant leadership play an important role in improving public service motivation. These leadership styles enhance the motivation of leaders and followers by improving mutual trust, and this enables employees in the public organizations to provide better services to the society.