Designing a Model for the Development of Managers’ Managerial Skills Through Grounded Theory (Case Study: Tehran Municipality University of Applied Science and Technology)

The purpose of this study was to design a model for the development of managers’ managerial skills in the form of a paradigmatic model through grounded theory. The study was applied in terms of purpose and descriptive in terms of data collection method, and it was carried out using cross-sectional survey method. The statistical population was comprised of 300 experts, specialists, and informed people in the field of managers’ managerial skills. Out of these, 30 faculty members of Tehran Municipality University of Applied Science and Technology were selected as the study sample using non-random, purposive sampling method. The data collection methods were document analysis and field study, where semi-structured interviews and questionnaires were used through systematic grounded theory. The study validity was determined through triangulation and its reliability was assessed by inter-coder reliability. In order to analyze the qualitative data, meta-analysis, thematic analysis, and MAXQDA were used. Finally, 3 dimensions, 13 components, and 65 indices were achieved. The findings showed that managers’ managerial skills included personal (self-knowledge, stress management, and effective problem solving management), interpersonal (constructive communications skill, effective motivation skill, influence skill, and conflict management skill), and collective (delegation of authority skill, teamwork skill, skill to guide positive change, technology use skill, and application of managerial requirements) dimensions. According to the obtained results, the provided model has a fairly acceptable fitness.