Evaluating Job Satisfaction and Occupational Stressors among Pre-hospital Emergency Personnel in Rasht city in 2017

The concept of job satisfaction is an important phenomenon in the field of health care. Lack of job satisfaction will have negative effects on the performance of people. Pre-hospital emergency personnel face a lot of stressful situations during their work day. These stresses will definitely affect the quality of their work. In this study, the relationship between job satisfaction and occupational stressors was assessed among the pre-hospital emergency personnel of Rasht city in 2017.

This research was a cross-sectional descriptive study and the study population of the present investigation consisted of all technicians of Rasht’s urban emergency stations. The required information in the study was obtained from individuals using 3 questionnaires. In this study, demographic data, job satisfaction, and occupational stress questionnaires were used.

Most of the studied participants were in the age group of 31 to 40 years and in terms of education level, the majority had a bachelors’ degree (52.2%). The highest level of satisfaction was observed in the field of colleagues with a mean of 3.71 and a median of 3.75. The lowest level of satisfaction was observed in the field of salary. The highest level of stressors was related to the field of patient care with a mean of 3.04 and the median of 3.16 and the lowest level of stressors was related to interpersonal stressors with a mean of 2.62.

From the findings of this study, it can be concluded that pre-hospital emergency personnel will be more satisfied if they face less occupational stress, so the level of satisfaction of pre-hospital emergency personnel can be improved by reducing these factors. Health system policymakers can increase pre-hospital emergency personnel’s job satisfaction by paying more attention to their salaries and benefits. They can also help emergency technicians increase the quality of their working life and improve their performance by providing solutions to reduce their occupational stress.