Customer Credit and the Impact of its Components on Non-Performing Loans of Bank Mellat

The purpose of this study is to validate customers and the impact of its components on non-current receivables of Bank Mellat. For this purpose, in the first stage, first, by using the documentary and library method, 15 indicators affecting the validation of customers in three sections: individual, financial and social identified, and then the final data related to the indicators, including the files of 7330 real customers of Bank Mellat, were collected during 2013-2019. To study the credit rating indicators of customers and the impact of its components on non-current receivables of Bank Mellat, multiple logistic regression was used in four categories of timely receipt, past due, delinquent and doubtful receivables. The results showed that in general, individual, social, and economic conditions affecting the credit of real customers have a significant effect on reducing the non-current receivables of Bank Mellat. Using the results of research model estimation can help bank managers and monetary and banking policymakers to make the right decision regarding customers' credit ratings and reduce banks' non-current receivables.