Factors Affecting the Provision of Safe Care in Pre-Hospital Emergency Units of Mazandaran Province

Providing safe care in accidents and crises by pre-hospital emergency aid units plays an effective role in reducing the burden of injuries and damages. This study was conducted with the aim of investigating the factors affecting the provision of safe care by pre-hospital emergency units in Mazandaran province.

This research was descriptive-analytical (cross-sectional). The statistical population of the research was operational personnel of emergency units of selected pre-hospital emergency bases in Mazandaran province (N=165) and sampling was done by census method. The data collection tool was a researcher-made questionnaire, which was used to check the quantitative content validity using the content validity index and the content validity ratio. Then the reliability of the questionnaire was estimated by Cronbach's alpha method of 0.82. Data analysis was done using SPSS 20 software. The ranking and prioritization of factors affecting the provision of safe care in pre-hospital emergency units was done with Friedman's test.

From the point of view of operational personnel of pre-hospital emergency aid units of Mazandaran province, 5 factors were effective in providing safe care in pre-hospital emergency aid units, which is the motivation factor in the first place (with an average rating of 3.49) as the most effective factor and medical equipment in the fifth place (with an average rating of 5.49), was the least effective factor.

Policy-making in the field of improving the motivation of the personnel of relief units and their training, providing the necessary manpower, managing relief units and improving medical equipment will improve the provision of safe care in pre-hospital emergency relief units.