The effect of telework on employee job satisfaction with the role of mediators of job independence and work-family conflict

The aim of this study was to investigate the effect of telework (TW) on job satisfaction (JS) with the mediating role of perceived independence and conflict between work and family. The statistical population of this study was 2280 people from the staff of government offices in Quds city. Cochran sampling formula showed that 328 people were identified as sufficient for sampling. However, researchers considered 501 participants to reduce sampling error. The sampling method was simple random sampling. In order to measure TW, JS, Work-Family Conflict (WFC) and in order to Measure job independence (JI), standard questionnaires were used. Hypotheses were analyzed using confirmatory factor analysis and structural equations using SPSS and SMARTPLS software. Findings showed that teleworking has a significant effect on job satisfaction, perceived independence and the conflict between work and family. In addition, the findings showed that work-family conflict between telecommuting and job satisfaction has a mediating and significant role. Perceived job independence also plays a mediating role between telecommuting and job satisfaction. Based on findings, the mediating roles of work-family conflict and perceived independence were confirmed.