Analysis and Prioritization of Confidence-Based Cooperation Indicators in the Cooperative Sector of Urban Management and Economy: A Case Study of Consumer Cooperatives

The aim of this study was to analyze and prioritize indicators of cooperation based on trust in the cooperative sector of an urban economy from the perspective of members of consumer cooperatives in Lorestan province

This study was conducted based on a quantitative approach using survey method. The research population consisted of members of the top consumer cooperatives in Lorestan province, including members of the board of directors, inspectors, CEOs, members and shareholders of 11 consumer cooperatives. For this purpose, a questionnaire was distributed and collected among 385 people using stratified sampling method. Data were analyzed confirmatory factor analysis.

The results of confirmatory factor analysis showed that all components have an acceptable factor loading in relation to the latent variables of the research. The results of Friedman test showed that the priority of the effect of each research structure in the cooperation model based on the trust of Iranian cultural cooperatives is different. Indicators, in order of impact, from high to low, including effectiveness and efficiency, customer orientation and satisfaction, resources and financial status, trust requirements, prospects, cooperative pathology, rules and regulations, interaction and cooperation, diverse services and the requirements for forming a cooperative were identified.