Developing the Causal Model of Academic Burnout Decrease of Students in Electronic Learning Courses during the Covid 19 Based on Quality of Educational Services by Research Spirit Mediation

The purpose of this study was developing the causal model of academic burnout decrease of students in electronic learning courses during the Covid 19 based on quality of educational Services by research spirit mediation. Methodology of the research was quantitative, in terms descriptive-Correlation. The statistical population of this research was all the students of the second secondary education in Karaj city in the academic year 2020-2021. The sampling method was available method. The sample size according to the Kregci-Morgan model and with error α = 0/05, was considered 120 persons. To collect data, Quality of Educational Services Questionnaire of Parasouraman and et al (1985) (with reliability α = 0/97), Research Capabilities Questionnaire of Aryani and et al (1395) (with reliability α = 0/93) and Academic Burnout Decrease of Maslach (2002) (with reliability α = 0/74) was used. Validity of the tools was confirmed by the professors of education and psychology. Data were analyzed using two software’s Spss and lisrel and analyzed by structural equation modeling. The results showed that the proposed model had suitable fit (x2/df=1/49, GFI=0/94, AGFI=0/93, CFI=0/93, NFI=0/94, RMSEA=0/066) and the component of quality of educational services (-0/38) has a direct and indirect effect through the component of research spirit (-0/62) on academic burnout decrease (P<0/05). Improving the quality of educational services can be an effective step in helping the secondary level to adapt as much as possible to the expectations of students, planning to improve their research spirit, and preventing and reducing the academic exhaustion of students in learning courses.