Key Competencies for Selection and Promotion of Professional Managers in the Assessment Centers: Based on Gamification Tools

Identifying and developing employees' competencies is one of the most important measures to advance human resources management goals. Therefore, the current research was conducted to identify the advantages of the gamification tool for selecting and promoting professional managers in evaluation centers with the intention of investigating a new method to determine the competencies of managers.

In terms of the purpose, this research was applied and regarding type, it was qualitative. It intended to investigate the degree of compatibility of the competencies indicated in the Executive Directives No. 1657363 on the selection and appointment of professional managers enacted by the State Employment and Administration Organization. The statistical population includes 5 experts and evaluators and 10 managers of Evaluation Centers. A survey including interviews and a Delphi questionnaire was used to collect data.

The findings of the research show that gamification can be used as a suitable tool to identify competencies such as analytical thinking and problem-solving among the existing Assessment Centers.