Identifying the Executive Mechanisms of Servant Leadership in the Health Insurance Organization

This study was conducted to identify a model for designing a model to remove obstacles and executive mechanisms for implementing servant leadership in the Health Insurance Organization. The present research has been exploratory and qualitative. The content analysis method has been used to identify server leadership mechanisms. The statistical population of the study includes employees of different levels of the Health Insurance Organization that 12 people were selected based on theoretical saturation through the purposive non-random sampling method. Library methods and semi-structured interviews were used to collect data. The data analysis method was theoretical coding derived from servant leadership theories using MAxqda software. The results obtained from data analysis show that the components of humility, service, trustworthiness, interaction with employees, and collection and ethics are the most important barriers to implementation and executive mechanisms of health insurance service leadership, respectively. Using MAxqda software, the indicators desired by the experts are prioritized. Accordingly, the most important and effective barriers to the implementation of servant leadership are "inappropriate structure", "moral barriers", "centralism and self-centeredness" and "subordinate conditions", respectively. The components of ethics, cooperation, communication, planning, and scientism are among the main mechanisms of servant leadership in the first to fifth priority, respectively.