A Fuzzy Multi Attribute-Simulation decision making approach to study healthcare performance in RFID based systems

With this research, author presents an understanding of business value that would be enhanced by adopting a new technology into the system. A healthcare center is the case here and the technology considered is radio frequency identification (RFID). To present such framework for evaluation purposes, a two phase analysis is introduced. In the first phase and with the help of a multi attribute decision making in the context of hierarchical fuzzy TOPSIS, an RFID-based system among a set of proposed RFID based-systems are selected. In the second phase, with the help of system dynamics approach, the behaviors of system for goal variables are determined. To fully understand this approach, a sample case is provided and analyzed. This type of integrated decision-making approach can provide a deep understanding of the system because of providing one or more trends on key system variables based upon the optimal decision made at the present time using an MADM tool.  Due to the fact that this research combines four fields of knowledge into an interesting research problem, of highly concerned to the users, it makes a true contribution to health, system dynamics, RFID and MADM. Integration of MADM and SD approaches in healthcare system has some very important benefits for healthcare managers. It allows managers in seeing the system behaviour now under the decision made at the present time using multi attribute decision making approach.