Building and Validating a Scale for Measurement of Organizational Learning Process

Organizational learning is the process that updates and changes organizational shared mental models that in turn results in competitive advantage, profitability growth and ultimately organizational performance development by acquiring data, using information, creating and institutionalizing knowledge within organization. In the other words, organizational learning essentially aims the organization to adapt with external environment much effectively and promote its consistency in comparative situations. This article develops indicators for measuring the four stages of organizational learning process and examines content validity, construct validity, convergent validity and discriminate validity of measurement device by using Delphi, confirmatory factor analysis and variable analysis methods. Proved indicators in this study, forms one questionnaire that can be used for measuring amount of organizational learning in different firms and organizations.