Recognition, evaluation and description of organizational, environmental and strategic factors in electronic municipalitie's services in Tehran

Analysis of inside and outside environment of organizations and recognition and strategic factors evaluations including external threats, opportunities good points and internal week points is a main part of strategic planning process. This article is a research report which is done to recognize and evaluate the strategic factors of Electronic services development around Tehran’s different regions. So, first it has reviewed the literature and its scientific framework and then has provided the results. During research levels external and internal problems which have a probable effect on municipalities’ services development are determined and their importance and the way they affect are described. Then four strategic factors are recognized and a brief description of opportunities and threats out of the organization and weak points in the organization including examples is provided. Finally effect and importance of each factor in the related industry and the way of managing it has been evaluated, so the four strategic factors are put into categories and the most important factor which prevents the development of electronic Municipality services in Tehran has been introduced.