Designing a Combined Model of BSC and DEA Relative Efficiency Evaluation in Pharmaceutical Companies Affliated Tehran Stocks Exchange Organization: A Case Study

In the past, financial performance was the only criterion being evaluated in an organization, but with complexities of organizational structures, and various processes in an organization, the evaluation concept has changed dramatically. For design a model for organizational performance evaluation one needs to pay close attention to different aspects of evaluation techniques; to choose the techniques with high ability in those areas of evaluating and assessing the departments’ performances and their processes. This, meaning that the research is repeatable, and the results are with scientific and managements principals.

Research methods are with respect to practical goals, and an evaluation based on mathematical modeling of abstract space which they can be presented as a particular case study. The study is carried on 22 pharmacy companies.

Only the Amin Company Introduced as an effective company. However other companies may introduce as an effective unit at least in one or two points of views, but we cannot recognize them as an effective unit. Combination of these two techniques will give the proper tools for development of organizational performance for operational evaluation, and to give proper and suitable alternativesfor management better achievement for strategic goals.

High quality drug production, diversifying the production items, Producing the effective therapeutic drugs and efforts to joint with international pharmaceutical companies using developed technologies could be the factors which increase efficiency in pharmaceutical companies.