Effective Assessments of Productivity Management Cycle with KAYZEN Approach on Improvement in Practical Indices of Polyclinic 17 Laboratory Unit

Industrial society is in information and communication era. So it is looking for more efficient solutions for products and services. KAYZEN is a Japanese management model for continual improvement, and now is used worldwide by many companies. The goal of this survey was establishment of KAYZEN in lab. Unit of polyclinic 17 to improve work processes.

In this study we analyzed processes and their current situation; and tried to eliminate wastes and improve work environment and training of personnel.

Improvement in practical indices like decrease in waiting time of patients for blood sampling, improvement in sampling time, elimination of inappropriate admission of patients and decrease in patient's crowd in lab. Unit is achieved.

KAYZEN is a simple, low cost and effective management approach; improves processes in organizations and efficacy and effectiveness of working units.