A Review of the Interrelation Between Personnel's Self-efficacy and Conducting Organizational Citizenship Behavior Case Study: Personnel of the Cultural Management Department of the Ministry of Science, Research & Technology

Organizational citizenship behavior, as an optional and intelligent behavior of the personnel, has a significant impression on the individual and organizational conducts and make the personnel to do their duties much better than expected and assigned by their job description. Meanwhile, self-efficacy of the personnel, relaying on their ability and talent, has a determining role in encouraging and developing organizational citizenship behavior. This article aimed to study the correlation of the self-efficacy of the personnel with conducting organizational citizenship behavior and also the correlation of the personnel’s self-efficacy with the aspects of organizational citizenship behavior among the personnel of the Cultural Management Department of the Ministry of Science, Research & Technology (Tehran, Iran). The required data were collected through official census of all the employees of the Cultural Management Department of that Ministry using two different questionnaires; Podsakoff et al’s questionnaire, was used to assess organizational citizenship behavior, and the researcher made questionnaire, programmed based on Bendora’s study on social-cognitive theory, was applied to assess the organizational self-efficacy. The research is a survey study and the data were analyzed using correlation coefficient calculation and its significance test (T-sample test). The results showed a direct relationship between the personnel’s self - efficacy and the outbreak of citizenship behavior. There was also a direct interrelation between the personal’s self-efficacy and every aspect of the citizenship behavior.